Hi, I have created an inbound flow in Twilio where I could initiate a call with their TwiML. Before using Vapi I used Millis which used this code in the TwiML. Please assist me on changing this to use with Vapi.

@Bosstechnerd Certainly! To switch from Millis to Vapi for handling your Twilio inbound calls, you'll need to update the Stream URL in your TwiML to point to Vapi's WebSocket endpoint. Here's an example of how you might adjust your TwiML to work with Vapi:

xml
<?xml version="1.0" encoding="UTF-8"?>
<Response>
  <Connect>
    <Stream url="wss://your-vapi-websocket-endpoint" />
  </Connect>
</Response>

In the

url

attribute of the

<Stream>

element, you should replace

wss://your-vapi-websocket-endpoint

with the actual WebSocket URL provided by Vapi. If you have a specific server URL and secret that Vapi should use to send requests to your server, you'll need to include that in the headers. Since you have a

serverUrlSecret

, Vapi will send this as a header called

x-vapi-secret

with every request to your server. Make sure your server is configured to validate this secret for security purposes. If you need the exact WebSocket URL or any additional assistance with setting up your Vapi integration, please let me know, and I'll be happy to help further!

Hi @Vapi , please tell me where to find our WebSocket URL..

@Bosstechnerd To find your WebSocket URL for Vapi, you would typically refer to the documentation provided by Vapi or check the settings within your Vapi dashboard where your voice API details are managed. If you have already set up an account with Vapi, you should be able to locate your WebSocket URL in the section where you manage your voice applications or endpoints. This URL is what you will use to replace the

wss://api-west.millis.ai:8080/...

part in your TwiML

<Stream>

element. If you're having trouble locating your WebSocket URL or if you need further assistance with your Vapi setup, please reach out to Vapi's support team or refer to the server URL guide provided in the context. They will be able to provide you with specific details and guidance for your account. If you need more detailed instructions or if there's anything else I can assist you with, please let me know!

Please provide me with WebSocket URL as I am not able to find it.

@Bosstechnerd I'm sorry to hear that you're experiencing issues with your TwiML code. The WebSocket URL you've provided seems to be for a service hosted on Make.com (formerly Integromat), which might not be directly compatible with Vapi if it's not set up to handle voice streams. To resolve this issue, you would need the correct WebSocket URL provided by Vapi. Unfortunately, as a support bot, I don't have access to your specific Vapi account details or the ability to generate or retrieve your WebSocket URL. Here's what you can do to obtain your Vapi WebSocket URL: 1. **Check Vapi Documentation**: Review the Vapi documentation or help resources for information on setting up WebSocket connections. 2. **Vapi Dashboard**: Log in to your Vapi dashboard and look for sections related to voice applications, endpoints, or WebSockets. The WebSocket URL is usually found in the settings for your voice application. 3. **Contact Vapi Support**: If you're unable to find the WebSocket URL in the documentation or dashboard, the best course of action would be to contact Vapi's customer support directly. They can provide you with the necessary details and guide you through the setup process. Once you have the correct WebSocket URL from Vapi, you can update your TwiML code accordingly. If you need further assistance or have any other questions, please let me know!

How do I contact VAPI customer support directly?

@Bosstechnerd To contact VAPI customer support directly, you can send an email to their support team. Here is the email address you can use: [support@vapi.ai](support@vapi.ai) Simply click the link to open your email client and compose your message, or you can manually create a new email and copy the address into the recipient field. Be sure to provide them with as much detail as possible about your issue, including any error messages you're receiving and what you've tried so far. If you need further assistance or have additional questions, feel free to reach out to me!

@Bosstechnerd if number is not imprted to Vapi then import the number to Vapi, we will take care of the rest else id already done delete the number and try importing again It will fix the issue.